Your Personal Data
Privacy Policy
How EG Mall Penampang handles information under Malaysia’s Personal Data Protection Act 2010.
1. About This Policy
EG Mall Penampang respects your privacy and processes personal data in accordance with Malaysia’s Personal Data Protection Act 2010 (“PDPA”). This policy explains how information submitted through this website is collected, used and protected.
2. Information We Collect
We may collect your name, email address, telephone number, organisation, enquiry details and any information you provide through contact, leasing or newsletter forms. We may also collect technical information such as IP address, browser type, device information, referring pages and website usage data through cookies and similar technologies.
3. How We Use Information
Information may be used to respond to enquiries, manage leasing discussions, deliver requested updates, operate and improve the website, understand visitor interests, prevent misuse and comply with legal obligations.
4. Cookies
Cookies may be used for essential website functions, preferences, analytics and performance. You can control cookies through your browser settings, although disabling essential cookies may affect website functionality.
5. Sharing and Service Providers
We do not sell personal data. We may share information with authorised service providers that support website hosting, forms, email delivery, analytics, security or professional advice, and with authorities where required by law. Providers are expected to protect information and use it only for the agreed purpose.
6. Retention and Security
Personal data is retained only as long as reasonably required for the purpose collected, legal compliance or legitimate business records. We use reasonable administrative and technical safeguards, but no online transmission or storage method is completely secure.
7. Your Rights
Subject to the PDPA, you may request access to or correction of your personal data, withdraw consent where applicable, or ask questions about our handling of your information. We may need to verify your identity before completing a request.
8. Third-Party Links
This website may link to tenant, social-media or other third-party websites. Their privacy practices are governed by their own policies.
9. Contact Us
For privacy requests or questions, email info@egmallpenampang.com.my or contact EG Mall Penampang, Bandar Baru Penampang, 89500 Kota Kinabalu, Sabah.
10. Updates
We may update this policy when our practices, services or legal obligations change. The latest version will be posted on this page.